NAFA member Tom Hauge, Director of Sales at Wings Insurance, answers a question he hears every January: how do you change your aviation insurance broker without burning bridges or losing leverage? He explains when to make the move, how broker-of-record letters work, and why timing matters more than most owners realize.
The aviation insurance business operates a bit differently in the commercial and turbine space, in that the insurers require you to work with a broker who represents you and your policy. Most aviation insurers only permit one broker to shop your policy – as such, you need to engage a ‘broker of record’ to represent your policy interests to the 20+ aviation underwriting (insurers) companies in the space.
The broker of record (BOR) letter is the vehicle through which you formally engage an aviation insurance broker. The letter functions much the same way an ‘engagement letter’ works with hiring an attorney or a tax advisor. Once you sign a broker of record letter, it informs the aviation underwriting companies that you have engaged broker XYZ to fully represent your insurance interests in the market or only partially represent your interest (with select insurers so designated on the letterhead).
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This article was originally published by The Plane Truth on January 22, 2026.